Customer Portal Login

Notify nurses when patients need help through systems that route requests to the appropriate caregiver. Empowering healthcare teams with secure, integrated tools for seamless coordination and patient care. Improve physician satisfaction with technology that enhances care delivery by easing communication and optimizing schedules. How a cumbersome process for managing patient messages at a doctor’s office spawned decades of innovation in healthcare communication and collaboration.Get To Know Us With this capability, practices are able to manage all communications with a single solution across multiple clinic sites and healthcare facilities while alleviating the costs of a human-centric answering service. When a schedule is updated, that change is reflected immediately across the platform, meaning all care team staff have real-time access to the most current schedule.
Reduce patient response times and improve satisfaction by ensuring help requests reach the right nurse immediately. Secure communication across all channels with encryption that meets healthcare compliance requirements. Streamline call, transfer, and contact center operations to enhance communication and provide valuable support to physicians. Efficiently track and manage inbound calls while improving message access and follow-through capabilities for all providers.

Sign In to the PerfectServe/Telmediq Customer Portal

This ensures immediate and direct communication when necessary. PerfectServe offers the option to patch critical calls directly felicebet bonus to the on-call provider. Please note that PerfectServe does not support Windows Mobile devices. PerfectServe requires users to have, at a minimum, mobile devices running the most current version (N) or the prior version (N-1) of the mobile operating system. PerfectServe supports iOS and Android devices, including tablets. PerfectServe's Professional Services team is committed to delivering a successful implementation fostered by a holistic approach based on PMI implementation standards.

Connect The Whole Care Team On A Single Communication Platform

As an integrated system of applications, PerfectServe is a platform that can be tailored to your organization’s unique clinical objectives. But we go beyond secure messaging to make sure your messages get to the correct clinician for any given situation, even if you’re not sure exactly who that person is at the moment. Our solution is proven to reduce communication cycle times and enable clinicians to speed time to treatment. Boost satisfaction scores for both clinicians and patients (HCAHPS) Drive measurable outcomes while consolidating and integrating communication platforms.
Streamline nurse workflows with a centralized inbox for all calls, messages, and alerts Messages include patient context automatically, displaying medical history and care plans within each conversation. Ensure communications never go unaddressed, reducing the risk of missed patient needs. Automatically escalate unanswered messages to backup providers based on protocols. Ensure information reaches all staff simultaneously during emergencies, reducing response times and improving coordination. Send alerts to entire teams instantly across multiple devices and communication channels.

• Our experienced technical and clinical consultants work closely with you to customize a solution that best meets your patient care workflow needs.
• Healthcare organizations are ramping up efforts to curb vendor sprawl to ease IT burdens, save money, and drive better clinical outcomes through closer vendor partnerships.
• PerfectServe’s pricing structure allows for transparent and predictable costs, with the live operator service adding an extra layer of communication support.
• PerfectServe’s Professional Services team is committed to delivering a successful implementation fostered by a holistic approach based on PMI implementation standards.
• PerfectServe also supports integrations with more than 200 other clinical systems, including any third-party scheduling solutions an organization may already have in place.
• It could be human error leading to misrouted calls, and the default is to forward a message to whatever number is available, whether that clinician is on call or off call.

Did those lab results get delivered to the physician? Patients or other recipients see the physician's office number instead of their personal cell phone number or home number. No proprietary devices are required.

Healthcare Communication System

• PerfectServe also has the ability to hold messages for future delivery—say, an after-hours call about a prescription refill that doesn’t need to be delivered immediately.
• Protect physicians’ time and improve speed to care with a comprehensive clinical communication solution.
• Streamline nurse workflows with a centralized inbox for all calls, messages, and alerts
• Drive measurable outcomes while consolidating and integrating communication platforms.
• PerfectServe provides patient-centered real-time identification and access to the patient’s active care team.

Physicians can take or make patient calls from any phone. As an integrated system of applications, PerfectServe is a platform that can be tailored to your organization's unique clinical objectives. But we go beyond secure messaging to make sure your messages get to the correct clinician for any given situation, even if you're not sure exactly who that person is at the moment. Use HIPAA-compliant messaging for updating family members during procedures and delivering patient appointment reminders, follow-up care, and surveys. They'll triage and route calls in real time with read receipts and two-way messaging.

Comprehensive Clinical Communication Features

Shorter communication cycles mean faster care. Filter urgent and routine messages with after-hours call management and communication. Connect the entire care team with Dynamic Intelligent Routing® PerfectServe uses intelligent routing integrated with your EHR to support the full continuum of care, from hospital to home. Chat with one of our consultants at a convenient time.

Eliminating Overhead Pages to Drive Higher Productivity & Happier Staff

PerfectServe purposefully built a platform that removes the hassle clinicians face every day when trying to connect with other care team members. There's no official standard or certification to designate an app as HIPAA-compliant, but PerfectServe is a comprehensive, secure platform that enables you to implement an effective communication strategy across your organization that complies with HIPAA regulations. PerfectServe can also auto-escalate messages that aren't answered in a timely manner, meaning you don't have to worry that your communications aren't being received. For organizations looking to maximize their investment by working with one partner to address a wide range of communication and scheduling needs, PerfectServe can do it all.
By enabling seamless, omnichannel connections between patients and their providers, Unite’s fully integrated Operator Console solution fixes a broken link in the hospital communication chain. No app is required for patients, which means one less password to remember and a lower barrier to entry for care interactions. Creating optimized schedules that meet provider, patient, and organizational needs is challenging and time-consuming. PerfectServe’s pricing structure allows for transparent and predictable costs, with the live operator service adding an extra layer of communication support. For organizations with more complex needs, PerfectServe’s Lightning Bolt scheduling solution is a powerful tool capable of auto-generating schedules for departments, groups, hospitals, and even health systems of any size. PerfectServe does support greater nurse mobility for organizations that are ready to implement a mobile device strategy, but we’re always prepared to satisfy a customer’s current needs based on best practices without forcing a particular strategy.

Get on a discovery call at a convenient time.

Faster acknowledgement times for critical lab results A cloud-based console that replaces on-premise switchboards for your call center. An intelligent scheduling engine that optimizes and fairly allocates shifts enterprise-wide.