Yapstone Reviews Read Customer Service Reviews of xcritical com 3 of 3

The company serves large vertical markets, including apartment and vacation rentals, homeowners association (HOA) communities, self-storage, and non-profits. It offers a platform that powers electronic payments for international online and mobile marketplaces. When a payment needs to be “stopped”, there isn’t always a way to do that on the website, so customer service is important. Our money used to be available the next day, two days at the most. My payments our went same day and at no cost to me.

Vacation Ownership Advocates & Consultants LLC

The transactions are put into my account within a few days and the transaction reports are easy to read. Tons of businesses want payment gateway software to help with business goals. Fantastic payment gateway software can not only help your business to become more efficient and thrive but also give you a platform that can give you profits. Verification can help ensure real people are writing the reviews you read on Trustpilot. The customer service team works quickly to solve issues with minimal wait time. Yapstone is a wonderful payment processor with great customer service and the best rates.

Lemonway is a payment institution that provides payment solutions for marketplaces and alternative finance platforms. The company offers a platform that connects, matches, and monitors data to provide insights for businesses. The platform is designed to accept payments and manage exceptions.

This Yapstone review has been updated for 2022 by industry experts with years of business experience across multiple industries and disciplines. All of the information about software you see reviewed on FindBusinessTools come from our partners, some of whom we have an affiliate relationship with. Use the secrets that credit card processors don’t want you to know to drastically lower your credit card processing fees.

VRBO backed me, but Yapstone doesn’t really work on chargebacks, even though they get paid to do it. And yet, they were allowed to issue a chargeback through their VISA. I had an open and shut case of someone who used a credit card chargeback because I have a no-refund policy for cancellations. This company is using predatory policies and a scam set-up that you think will help get your charges reversed. There is xcritical cheating no one representing your case if you have been the victim of a fraudulent chargeback. The so-called “chargeback” department FOR VRBO is non-existent.

• My rep, Martha Hartvickson, never hesitates to jump in when I need help or further clarification on a chargeback situation.
• This is a dreadful company.
• Chances are the one 5-star review is an employee.
• The next day I got a response and they were able to give me a temporary password.

Fraudulent credit card charge by VRP

My credit card companies do an investigation before they do chargebacks. Most guests rent a year in advance, and these guests canceled days before the weekend. Thanks to VRBO / HomeAway & its payment handling partner Yapstone aka HolidayRentPayment’s astonishingly irresponsible operations. Weeks down the road, just days before the “evidence sending deadline”, we received another email from Yapstone, claiming they haven’t received any evidence from us so there’s nothing they can do unless we do that right away.

Yapstone hold my money for a year unless I pay extra 3%

Additionally, YapStone uses third party fraud prevention software monitored by a dedicated payments safety team. Designed for rent payments, YapStone lets you take regular payments from long-term tenants, payments for short-term vacation rentals, storage unit rental payments, and more. YapStone got into payment processing in 1999 by launching RentPayment, the credit card processing payment option for apartment rentals.

Payments

It feels like a small company hand-holding, with the technology of a massive corporate entity. Based on thousands of datapoints, you can see how Yapstone matches up to the competition, and find the best fit for your business. But, when it comes to selecting a professional payment gateway solution, there are several considerations you have to evaluate. Payment gateway suppliers range from one man bands to giant companies; There is a lot out there.

Does Yapstone Offer A Free Trial?

Opaque business practices.Customer service is a horror. A service that is not worth its money. They are losing revenue to Expedia (HomeAway’s owner, who are now offering an alternative service apparently), and so are seeking to make more money from those clients who remain with them. Yapstone recently instituted a change that completely disrupts customers business models with absolutely zero notice. Abysmal Service at unreasonable cotsNot only did Yapstone raise their fees with NO WARNING or notice, one day to the next but they hoard the cash they collected charging significant fees if we wante…

Shocked to find that they did not pay…

Cian was an excellent agent helping us recover our money after an unfair chargeback. Partnering with global online marketplaces and large vertical markets, YapStone processed over $14B in payment volume in the U.S. and … YapStone – Powering Payments YapStone powers a “full stack payments platform” that is changing how the world pays.

• Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our xcriticals.
• Ok I have been ill with serious cancer so have only just tried to reconcile payments but you would think that their accountancy systems would flag up a payment that they have not put through?
• These people seem to be worse than incompetent.
• Use the secrets that credit card processors don’t want you to know to drastically lower your credit card processing fees.

Companies and startups in this collection provide technology to streamline, improve, and transform financial services, products, and operations for individuals and businesses. Explore reviews for Yapstone to learn more and compare them to other stores. Funny algorithm…Regardless, Yapstone is a bad payment provider, living of interest from money that’s not their’s.Avoid at all costs. Howelse can the come up with a score of 3 stars out of 3 really bad 1 star reviews?

Yapstone is a complete scam

Companies that have profiles but not accreditation have not necessarily sought out accreditation, so it isn’t an automatic indication that the BBB advises against the company. Neither company name is accredited with the BBB, but RentPayment.com’s profile indicates an A+ rating nonetheless. To get started, sign up for a free CardFellow account and request a quote from Yapstone. YapStone doesn’t publish rate or fee information to use their services. Our easy-to-use REST APIs can be efficiently customized to meet your company’s individual needs, regardless of the vertical or industry. Yapstone’s platform architecture is built on hundreds of layered microservices.

With our previous credit card processor, the batches rarely matched the output from our software, which made monthly reconciliations a nightmare. This has been the best experience we have had with a payment gateway! Our experience has been absolutely perfect from set up to just normal everyday usage. My rep, Martha Hartvickson, never hesitates to jump in when I need help or further clarification on a chargeback situation. Once all the approvals were finalized which did take some time, it was pretty quick to be able to get the Vacation Rent Payment system linked with my PMS. Could you please email us at with your contact details and a member of our team will reach out.

YAPSTONE and rentpayment.com have held my deposit and 1st payment rent for 13 days after my tenant made the deposit. Yapstone is holding my payments for my vacation rental. While we validate these reviews as best we can, CardFellow does not verify that a reviewer is using or has used a processor’s service. Businesses can update verified reviews at any time to ensure the review accurately reflects the processor’s performance over time. However, these complaints seem to primarily come from tenants complaining about the fees, not from businesses complaining about their processing fees. Yelp is one of the places where YapStone reviews are from business owners.

In using Yapstone for over a decade, it never was a vendor we were enthusiastic about, mainly due to the company’s antiquated software. Absolutely appalling service from https://dreamlinetrading.com/ this company. When we closed our business and stopped our website we also notified Yapstone and closed our account. Hasn’t replied to negative reviews

Cian provided excellent customer service and was a joy to work with. And when an issue or request spans over multiple days, they always make sure to follow up with me and make sure the subject is resolved. Great & dedicated customer service.Everyone I have interacted with has been super friendly & helpful. Could not ask for a better company to do business with.Thank you